RunwayRide ("we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our mobile application and services.
Service Delivery: Matching riders with drivers, processing payments, facilitating rides
Account Management: Creating and managing user accounts
Communication: Sending ride updates, notifications, and customer support
Safety: Ensuring user safety and preventing fraud
Improvement: Analyzing usage to improve our services
Legal Compliance: Meeting legal obligations and resolving disputes
Information Sharing
Service Providers
Payment Processing: Razorpay
Cloud Services: Firebase
Maps & Navigation: Google Maps
Analytics: Firebase Analytics
Legal Requirements
When required by law or legal process
To protect our rights and safety
To prevent fraud or security issues
Business Transfers
In case of merger, acquisition, or sale of assets.
Data Security
We implement appropriate security measures to protect your information, including
encrypted data transmission (HTTPS/TLS), secure payment processing, access controls,
and regular security audits. However, no method of transmission over the internet is
100% secure.
Your Rights
Access: Request a copy of your personal data
Correction: Update or correct your information
Deletion: Request deletion of your account and data
Opt-out: Unsubscribe from marketing communications
Data Portability: Request your data in a portable format
We collect location data to match riders with nearby drivers, provide real-time ride
tracking, calculate accurate fares, and ensure driver and rider safety. You can
control location permissions through your device settings. Disabling location may
limit app functionality.
Payment Information
Payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.
We do not store your full payment card details on our servers.